Transaction Types

Every money movement in ProxPanel writes a row to the transactions table with a type string. There are 14 canonical types as of v1.0.552. Of these, 13 count as income (summed into the Dashboard’s “Total Income” cards and the Reports → Revenue page) and 3 are accounting-neutral — internal movements that do not represent revenue.

This page is the canonical reference. Whenever the Dashboard, Reports, the API, or an export disagrees about a number, walk the difference back through this table.

The 14 types at a glance

Type string	Go constant	Classification	Created in
new	TransactionTypeNew	Income (MRR)	internal/handlers/subscriber.go — Create
renewal	TransactionTypeRenewal	Income (MRR)	internal/handlers/subscriber.go — Renew
change_service	TransactionTypeChangeService	Income	internal/handlers/subscriber.go — ChangeService
service_change	(legacy spelling, same constant in some paths)	Income	Legacy code paths pre-v1.0.300
static_ip	TransactionTypeStaticIP	Income	internal/handlers/billing.go — Static IP rental
addon	TransactionTypeAddon	Income	internal/handlers/subscriber.go — Addon
refill	TransactionTypeRefill	Income	internal/handlers/subscriber.go — Refill quota
data_topup	(uses refill constant in some flows; emitted by topup endpoint)	Income	internal/handlers/customer_portal.go — Top-Up
prepaid_card	TransactionTypePrepaidCard	Income	internal/handlers/prepaid.go — Card redemption
subscriber_topup	TransactionTypeSubscriberTopup	Income	internal/handlers/customer_portal.go — TopUp
subscriber_purchase	TransactionTypeSubscriberPurchase	Income	internal/handlers/customer_portal.go — Plan change
reset_fup	TransactionTypeResetFUP	Income	internal/handlers/subscriber.go — Reset FUP (paid)
rename	TransactionTypeRename	Income	internal/handlers/subscriber.go — Rename (paid)
transfer	TransactionTypeTransfer	Neutral	internal/handlers/reseller.go — Transfer balance
withdraw	TransactionTypeWithdraw	Neutral	internal/handlers/reseller.go — Withdraw
refund	TransactionTypeRefund	Neutral	internal/handlers/subscriber.go — Delete with refund

Note

The service_change spelling appears in historical data from pre-v1.0.300 deployments. New code emits change_service, but both strings are recognised as the same income type by Reports and the Dashboard.

Revenue types (counted in Dashboard Total Income)

13 transaction types count as income. They appear in:

• Dashboard → Today’s Total Income card.
• Dashboard → Month Total Income card.
• Reports → Revenue.
• Reports → Per-Service revenue.
• Reports → Per-Reseller revenue.

Type	When emitted	Amount sign	Notes
new	A subscriber is created with a paying service	+	Counted in MRR (Subscription Revenue card).
renewal	An existing subscriber renews their plan	+	Counted in MRR. Auto-renewal also emits this.
change_service	Subscriber moves from one plan to another mid-cycle	+	Amount may be a prorated charge or credit.
service_change	Same as change_service — legacy spelling	+	Treated identically.
static_ip	Static IP rental is started or renewed	+	One row per rental period.
addon	A paid add-on is attached to the subscriber	+	E.g. premium support, fixed IP add-on.
refill	Subscriber’s monthly quota is manually refilled (paid)	+	Distinct from free admin refill.
data_topup	Subscriber buys extra GB via the customer portal	+	Tracked separately from subscriber_topup for legacy reasons.
prepaid_card	Subscriber redeems a prepaid voucher	+	Revenue is recognised at redemption, not card generation.
subscriber_topup	Top-up via customer portal	+	Common name “data top-up” in some UI strings.
subscriber_purchase	Customer-portal self-service plan change	+	Treated as a sale to the subscriber by their reseller.
reset_fup	Subscriber pays to reset their FUP early	+	Service must have reset_price > 0.
rename	Subscriber pays to change their PPPoE username	+	Often used in legacy migrations.

Canonical revenue SQL (v1.0.552)

SELECT COALESCE(SUM(amount), 0) AS total_income
FROM transactions
WHERE created_at >= $1
  AND created_at <  $2
  AND type IN (
      'new', 'renewal', 'change_service', 'service_change',
      'static_ip', 'addon', 'refill', 'data_topup',
      'prepaid_card', 'subscriber_topup', 'subscriber_purchase',
      'reset_fup', 'rename'
  );

This is the exact list used by both the Dashboard and Reports as of v1.0.552. Older versions may compute differently — see Changelog → v1.0.552.

Neutral / accounting types

3 types are accounting movements. They appear in the Transactions list (for audit) but never count as income.

Type	When emitted	Amount sign	What it represents
transfer	Reseller moves balance to a sub-reseller, or to a peer	varies	A bookkeeping move — money switches accounts but no revenue.
withdraw	Reseller balance is withdrawn (typically by admin clawing back)	−	Inverse of add_money (which is itself logged via audit, not a transaction).
refund	Subscriber is deleted with refund, or a charge is reversed	−	Returns money to the reseller’s balance.

Why these aren’t counted

Including transfers in revenue would double-count: the receiving reseller’s later renewal already counts. Withdrawals are negative; if summed with revenue, they’d subtract from MRR and break dashboards. Refunds are tracked separately on the Reports page under “Refunds” so accountants can see net revenue (income − refunds).

Subscription Revenue (MRR) vs Total Income

The Dashboard exposes both views via separate cards as of v1.0.552:

Card	Includes	Excludes
Today’s Subscriptions / Month Subscriptions	new, renewal only	Everything else
Today’s Total Income / Month Total Income	All 13 income types	transfer, withdraw, refund

The Subscriptions cards are the canonical MRR metric — forecasting / valuation use them. Total Income matches cashflow and is what accountants reconcile against bank statements.

Common amount conventions

Field	Meaning
amount	Decimal(15,2). Positive for charges TO the subscriber / reseller, negative for refunds, withdrawals, internal credits.
balance_before / balance_after	Reseller balance snapshot before / after the transaction. Used by the Transactions list to render the running balance column.
reseller_id	The reseller whose balance moved. Always set.
subscriber_id	Set for subscriber-attached types (new, renewal, refill, etc.); NULL for transfer between resellers.
target_reseller_id	Set only on transfer rows — points at the receiving reseller.
service_name	For new / renewal: the service name at the time of the transaction. Captured because the service may be renamed later.
old_service_name / new_service_name	For change_service / service_change: before / after service names.
description	Free-form human-readable note.

Frequently asked questions

Why doesn’t Reports → Revenue match my dashboard?

Three possible causes:

1. Time window mismatch — Dashboard uses local timezone midnight (system_preferences.system_timezone); some old API binaries used UTC. Confirm both pages use the same tz.
2. Pre-v1.0.552 binary — Older Dashboard versions only counted new + renewal (MRR), while Reports counted all 13. Upgrade to v1.0.552 or later to align them.
3. Reseller scope filter — Reports lets you filter by reseller. The Dashboard sums everything within the caller’s permission scope.

Where do add_money transactions appear?

They don’t go in the transactions table. Reseller balance top-ups by admins are logged via the audit_logs table (action = reseller.add_money) and adjust resellers.balance directly. This is intentional — adding money to a reseller’s balance isn’t income, it’s the operator funding their downstream.

Customer-portal top-ups vs admin refills — what’s the difference?

Action	Type emitted	Source	Counts as income?
Admin clicks “Refill Quota” in subscriber edit	refill	subscribers.refill_quota permission	Yes (paid) or No (free) — depends on whether admin checked “charge reseller”
Subscriber buys top-up via customer portal	subscriber_topup	customer_portal.go TopUp	Yes
Subscriber redeems voucher	prepaid_card	prepaid.go redemption	Yes

Why do I see service_change rows in old data and change_service in new data?

The constant was renamed in v1.0.300 to standardise on category_action (matching the rest of the type strings). Both spellings are present in the SQL filter so they’re summed correctly. If you need a clean export, alias them in your query:

SELECT CASE type
         WHEN 'service_change' THEN 'change_service'
         ELSE type
       END AS type_normalised,
       SUM(amount) AS total
FROM transactions
GROUP BY 1;

How does a refund actually move money?

Three rows are written when a subscriber is deleted with refund enabled:

1. refund transaction — negative amount, reseller’s balance increases (refund is credit-back).
2. audit_logs.action = 'subscriber.delete' — the deletion record.
3. subscribers.deleted_at — set to now.

The receivable refund value comes from the original new/renewal transaction’s amount minus pro-rata for time already used. The exact formula lives in handlers/subscriber.go Delete.

Can transactions be edited or deleted?

Only deleted, never edited. transactions.delete permission gates the action. Edits would break the running-balance audit chain — to correct an error, create a compensating transaction (typically a manual refund or transfer) instead.

Transaction lifecycle

Most transactions are written synchronously as part of the corresponding handler request:

HTTP POST /api/subscribers/123/renew
  └── handlers/subscriber.go Renew()
        ├── Compute charge
        ├── INSERT transaction (type=renewal)         ◄── Transaction row created
        ├── UPDATE resellers SET balance = balance - charge
        ├── UPDATE subscribers SET expiry_date = ...
        └── audit_logs.INSERT (subscriber.renew)

Auto-renewal is the exception — it’s driven by a background scheduler that walks subscribers with auto_renew=true AND expiry_date <= now(), emits the same renewal transaction, and updates the same balance.

Schema reference

CREATE TABLE transactions (
    id              SERIAL PRIMARY KEY,
    type            VARCHAR(50) NOT NULL,
    amount          DECIMAL(15,2) NOT NULL,
    balance_before  DECIMAL(15,2),
    balance_after   DECIMAL(15,2),
    description     VARCHAR(500),
    old_service_name VARCHAR(100),
    new_service_name VARCHAR(100),
    service_name    VARCHAR(100),
    reseller_id     INTEGER NOT NULL,
    subscriber_id   INTEGER,
    target_reseller_id INTEGER,
    ip_address      VARCHAR(50),
    user_agent      VARCHAR(255),
    created_by      INTEGER,
    created_at      TIMESTAMP DEFAULT CURRENT_TIMESTAMP
);

CREATE INDEX idx_transactions_type      ON transactions(type);
CREATE INDEX idx_transactions_reseller  ON transactions(reseller_id);
CREATE INDEX idx_transactions_sub       ON transactions(subscriber_id);
CREATE INDEX idx_transactions_created   ON transactions(created_at);

This table is never soft-deleted and never truncated in normal operation — it’s the canonical financial audit trail.

Adding a new transaction type

If you introduce a new type:

1. Add the constant in internal/models/billing.go:

   TransactionTypeYourNewType TransactionType = "your_new_type"

2. Decide whether it counts as income. If yes, add it to the canonical SQL filter in:
   • internal/handlers/dashboard.go (Total Income query).
   • internal/handlers/report.go (Revenue report queries).
3. Update the Reports per-service / per-reseller aggregations if the new type should appear there.
4. Update this reference page.
5. Confirm Dashboard + Reports show the same numbers after re-deploy.

Skipping step 2 is the most common cause of “the dashboard says X but Reports says Y” issues post-feature-add.

Related pages

• Dashboard — where these types are summed into the Total Income card.
• Reports → Revenue — per-type breakdown table.
• Database Schema → transactions — column types.
• Resellers — balance handling and audit trail.